Terms & Condition | Preedex Software

Terms & Conditions

Until you start working with us please carefully read and understand our terms and conditions.

Please keep in mind that PreeDex reserves its right to update / alter our terms and conditions without notice or warning at any time.

Project Terms

Both estimates / citations are based on our interpretation of your criteria and according to your particular time frame. Any interface changes, including micro-improvements, can increase costs at our editing rate $80 per hour. In a face-to-face or WhatsApp interaction please make to explain your expectations and layout for the website.

In approving a quote, you agree and adhere to PreeDex's terms and conditions. Acceptance maybe physical, via email, deposit payment or through signing a quote or getting in touch with us.

Clients must ensure that all criteria are included in the quotes / proposals / estimates so that we fully understand their needs. Customers will give us clear instructions along with the motion or detailed information that they can need. When we do not have these information, we will continue with our interpretation of the specifications and quote accordingly. When a difference exists, the adjustment of the changes will result in additional costs. Thus, it is important that you explain every aspect of the creation of your website and ensure that you are quoted on the right requirements.

Any uncertainly relating to particular activities must be notified in advance and included in the budgetary purposes proposal. We work in good faith and rely on our customers to divulge the full picture at quotation time. PreeDex will not bear any imbalance that arises as a result of unclear requirements.

Every role is allocated minimal man-hours including Project Management, Development and Editing. Subtle changes can be included within the time allotted. This is evaluated on a case-by case basis

Within the specified timeline, PreeDex will make every effort to complete the project / adjustments. If the functional requirements are reshaped or changed, rational delays are acknowledged.

Any disruptions at the end of the client could postpone the design and the timelines planned and may increase the cost.

Any overhaul on a job that has already been completed would incur additional charges of $80 per hour. Any changes to the specification would mean extra charges after the getting approval.

Any changes required during the production or after the site is released would charge additional fees. Any extra work is paid individually, over and above the forecasts. PreeDex will in no conditions be responsible for any delays caused by a shift in the project brief.

The design of the website and all related materials must be given to us within the one week of project commencement. Any delays subsequently may prolong the project and may incur extra costs if they go past a fair timeline.

As a general rule, our websites are checked on MACs and PCs and provide nearly current editions of the following browsers : IE, Firefox, Chrome & Safari. If screening on any other browser is necessary, please let us know in advance.

Web pages compliant with mobile / multi-device apps are reviewed on iPhone and iPads. If you need to do testing on some other computer, please discuss it beforehand.

Please notice that stalling the project for more than two calendar months would incur 2% of project value per month administration costs at any point during the project. Additionally, it may increase estimates previously approved. If you request that the project be delayed, please let us know in advance in writing. We would need the account to be up to date to place the project on hold without additional charges.

The website design work of PreeDex is the exclusive property of PreeDex. PreeDex does not, in any conditions, permit the design to be used for re-sale as models or reproduction purposes without prior consent.

The website will be built on WIX and set up for deployment on the web, using the web-server and framework of WIX.

Based on the features required, modules from third parties, such as Third Party Payment Gateways or SSL certificates can be involved in building the WIX website. Even though PreeDex does it utmost to consider the appropriateness of any such product, any unexpected limitations of components from third parties are just beyond our influence. Any procurement costs of third-party components (such as SSL, Payment Gateway, Google Adwords, Plug-In Licenses etc.) or extra WIX charged for applications will be beared by the client.

The customer must understand that unexpected events that often delay the design process, especially with respect to the implementation of apps or software from third parties. We'll do our utmost to complete the project as stated in the contract and keep the client up-to-date, If any delay occurs. As long as it is within a fare timeframe, the customer shall agree that we shall not be penalized for any actual delay if every attempt is taken to maintain the project within the purposed timeline.

Fees for domain registration / renewal etc are not included as part of any design / proposal unless otherwise specified. If necessary, a quote will be submitted separately for which the client will approve.

If otherwise indicated, hosting fees are not included in the quotations. If required, PreeDex will arrange a suitable hosting solution through WIX for which a quote must be submitted separately and accepted by the customer.

All communications / contact is usually made via emails. This is the duty of the client to keep us posted with their email addresses in question.

General Approach

We apply the following steps for general website design & editing projects :

A 50% deposit payment is processed at quote acceptance / signoff to book in the build and start the project. This deposit would be non-refundable.
When we have all the client info, such as logo, photos, branding materials etc and specific details of the editing work or layout you have requested along with design samples of websites you want, we will have a mock-up for your evaluation within 5-10 working days.
You should review the concept accordingly and suggest changes. We give a five-round of free edits per page, depending on your project.
Once the design has been finalized and approved, we will set up the site's mobile version.
After the mobile version of the site has been accepted and If necessary, we will allow you to give us 10 SEO keywords that you would like your site to found in Google and other search engines. We will use these as the basis for setting up the simple WIX SEO. Our configuration will be shared with you via email and any changes will be made accordingly.
When the website is ready for the publication from our side we will give you the final payment invoice.
Please know that we demand full payment before website is released or sent to your WIX account.
Please notice, the project has restricted man-hours allocated to it. The projections are based on the premise that tasks will be finished within 8 working weeks depending on the size of the project. Any more delays could increase the costs of project management. If you do not think the project is done within this timeline, please let us know before project begins.
This also takes a lot of times to go back and forth, in general. At the beginning of the project, we urge you to include all the required information to ensure that the time of the project team is spent wisely on your project and that you do not create unnecessary extra costs.
As needed by the project, you will be updated regularly via emails and or phone calls. Nonetheless, please feel free to contact us anytime you need project status. Keep us posted with your respected email addresses and contact information too.
If the website / application is made live on the domain of the customer, it is their duty to make changes and upgrade all components and softwares of third parties.

Dispute, Liability & Indemnity

In the case of a dispute, PreeDex retains the right to compensate the client in full for the work completed, as well as the time expended on dispute resolution. During such a case, PreeDex reserves the right to charge the consumer without following any previously accepted discounts during good faith. PreeDex would not be liable in any conditions for any losses incurred by misrepresentation or misinformation.
PreeDex maintains the right to deny service to any customer if it is not in accordance with our values and policies of business activity.
PreeDex offers its services as they are, without any security guarantees or other issues leading to data loss, sale or reputation. We guarantee that our systems and servers are protected against hackers, viruses, intruders and other online and offline issues to the best of our ability, but we will not be held accountable for any technical glitch if such situation arises.
PreeDex's relationship with its vendors, associates and subcontractors is unique in character. None of the parties has the power, right or jurisdiction to intervene or bind the other, or to assume or establish the duty or liability, whether expressed or implied, on behalf of the other or in the name of the other.
The Company shall indemnify and keep PreeDex its Licensors, Content Providers, Service Providers, Staff, Commissioners, Officers, Directors, Contractors and Subcontractors (the "Indemnified Parties") safe from the violation of any of these Terms and Conditions or any other terms, conditions, policies or procedures, including, without restriction. Client accepts that the indemnified parties will not be responsible for any such violation or illegal use, and you promise to indemnify and keep the indemnified parties safe from any and all of them the potential injuries, claims, penalties, compensation, charges, expenses and attorney's fees related to them. You must therefore indemnify and protect the Indemnified Parties against any allegations made by third parties resulting from the use of the information collected from PreeDex .
PreeDex shall not be responsible for any breach of the contract caused by any matter outside its reasonable control, including but not limited to God's Law, fire, lightning, explosion, war, disorder, global pandemics, flooding, earthquake, industrial disputes (whether or not involving its employees), extreme weather, or acts of local or central government or other competent authority.

Intellectual Property

If otherwise stated, all content on this website is PreeDex property. PreeDex reserves the right to alter the content or policies without prior notification.
The intellectual copyrights related to the project are transferred to the client after complete project payment has been made and the web is transferred to the client and/or published online. PreeDex holds the right to deny ownership transfer if there are unusual circumstances.
The copyrights handed over to the customer do not include rights to recycle the design features for another website or to try to sell the design as templates or personal design elements for any commercial or non-commercial purpose.
Without written permission from us, clients, partners, suppliers, subcontractors and any other third party company or entity may not use PreeDex branding including name, logo and icon in any form or shape.

Questions & Contact Information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at care@preedex.com.

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